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To build the knowledge and the skills of front-line healthcare providers and health care managers in improving the quality of care in health facilities. This model supports them to identify and solve problems at facility level using a simplified evidence-based quality model that has been tested successfully and helps bring incremental improvement in quality of care for RMNCH services without seeking significant additional resources.
This interactive workshop will explore a range of commonly used approaches for quality improvement (QI) in healthcare, looking at the necessary steps to combine the tools and methods for more effective improvement. The workshop will cover:
How do you know your health care facility is providing safe and quality care? This workshop will answer this question by providing details of the main principles of clinical governance. These principles include risk management, clinical audit, person centered care, standards and competent staff. Roles, responsibilities, authorities and accountability will be explored. Participants will be able to design a clinical governance system for their own organization
This workshop aims to equip leaders and safety professionals with the knowledge, skills, and tools to design and effectively implement a multitiered leadership safety huddle within their organizations. Grounded in High Reliability Organizations (HRO) principles, a safety huddle is a structured communication process that promotes proactive safety discussions and improves operations at different organizational levels.
The participants will explore strategies for promoting situational awareness, fostering collaborative problem-solving and improving leadership accountability utilizing the daily huddles. Through interactive group exercises, case studies, script guidance and role modelling, participants will learn how to design and tailor multitiered safety huddles to their specific organizational context fostering a culture of safety and high reliability.
This data management workshop covers the use of real-time data to in improving healthcare and bridging equity gaps. It includes a presentation of a framework for addressing health inequities, using an example of its application to address improving hypertension care and bridging inequities in hypertension care in India. Workshop participants will be guided through designing their own projects to address improvements and health inequities of their choice in their settings.
Leadership within the healthcare sector plays a pivotal role in shaping the quality of care and ensuring patient safety. This workshop delves into the effects of two distinct leadership styles—transformative and compassionate—on healthcare quality and patient safety. Transformative leadership emphasizes on visionary thinking, innovation, and empowerment, fostering a culture of continuous improvement and adaptability. On the other hand, compassionate leadership centers on empathy, understanding, and support for both patients and healthcare professionals, cultivating a patient-centered approach and a harmonious work environment.
Patient safety and healthcare quality are urgently needed in every health system. This became even more evident during the COVID pandemic. Universal Health Coverage must be based on high quality, person centred and safe care.
In this talk, I will discuss how everyone has a role in coproducing quality and safety. This includes patients and their families, clinicians and other healthcare workers, managers, policy makers and funders.
The presentation will address a challenge we all face i.e. how to develop a healthcare policy with an implementation strategy that is relevant, meaningful and effective for society at large, for healthcare providers and for the people receiving care. Coproducing the solutions is a way forward to achieve this goal
90-minute interactive workshop